FAQ

 

Where does Zeus deliver to?

Zeus delivers throughout British Columbia, Canada (please give us a call or email for a quote. We are aiming to post a map of cost zones asap!).

 

Can I get Zeus products outside of BC?

Not currently, but we are expanding!

 

How to do I get my order?

Delivery: Custom quotes are available upon request for delivery throughout British Columbia. Please give us a call or shoot us an email and we'd be more than happy to help you out!

Pick-up: Pick-up from our Vancouver Warehouse is our standard option applied at checkout. We do our best to call you as soon we receive your order to arrange a pick-up time.

 

 

RETURNS

 

Can I get a refund on my pre-order?

Yes, we offer full refunds minus a 5% processing fee.

 

I received a product with a defect.

We sincerely apologize for this! We value delivering quality products, so if you received anything with a defect, we will offer a full refund or a replacement product.

 

I changed my mind, can I return my order?

If there is no defect in the product, we accept returns on unused items minus a 5% processing fee. You are responsible for returning the item to us or any shipping costs that may incur.